Initial Outsourcing

This includes:

• Scoping the business areas within the organisation that are susceptible to be outsourced
• Defining these to the level of specificity required for tender
• Qualifying the relevant vendor(s)
• Ascertaining all legal issues relating to transfer of employees to the new enterprise
• Negotiation, closure and implementation
   

Re-tendering Outsourcing

This includes:

• Reviewing contract with existing vendor(s)
• Constructing the tender documentation
• Negotiation, closure, transfer of work
   

Insourcing

Triton Associates conduct a “diagnostic” to ascertain that the outsourced services are, in point of fact, done with the correct scope, management dashboard and remuneration mechanism. 

On occasion, it is necessary to “re-insource” certain operations, and subsequently to define with precision those areas which can, in a subsequent tender event, be outsourced.

This is usually the case for IT services, where the massive “one-off” outsourcing contracts prove to be inflexible and unsatisfactory in meeting the strategic requirements of the Client organisation.